FAQ's

Our Fleet

We currently operate a fleet of 10 vehicles, including vans equipped for wheelchair access, with plans to increase the fleet size by 50% within the first two years to better serve our growing client base.

Market Overview

The NEMT industry is experiencing growth due to an aging population, an increase in chronic illnesses, and the necessity for reliable transportation to non-emergency medical appointments.

Competitive Edge

Our competitive advantage lies in our personalized care, specialized services, and community-focused approach. While local NEMT providers and rideshare services with medical transportation options exist, S&S Medical Services offers reliable.

Marketing Strategy

Our marketing strategy includes targeted advertising in local newspapers, radio stations, and social media platforms, direct mail campaigns to seniors and healthcare facilities, and online advertising on health-related websites.

FAQ's

S&S Medical Services offers reliable and safe Non-Emergency Medical Transportation (NEMT) for medical appointments and daily needs. 

NEMT is a service that provides safe and reliable transportation for individuals who need assistance traveling to medical appointments, treatments, and other health-related destinations. It is designed for non-emergency situations, meaning it's for scheduled appointments rather than urgent or emergency care.

Our services are available to anyone who requires assistance with transportation to medical appointments or other essential destinations. This includes elderly individuals, persons with disabilities, patients needing regular medical visits (such as dialysis or physical therapy), Medicaid and Medicare recipients, and veterans.

We operate a fleet of vehicles specifically designed to accommodate various needs, including vans equipped for wheelchair and stretcher transportation. Our vehicles are regularly maintained to ensure safety and comfort for all our clients.

Scheduling a ride with S&S Medical Services is simple. You can book your transportation by calling our office, sending an email, or using our online booking system. We recommend scheduling rides in advance, but we also offer on-demand services for last-minute needs.

The cost of our services varies depending on the distance, type of service, and specific needs of the client. We offer competitive pricing and can provide a detailed quote when you contact us to schedule a ride. We also work with Medicaid, Medicare, and other insurance providers to help cover the costs for eligible clients.

Yes, we offer recurring transportation services for clients who have regular medical appointments, such as weekly dialysis or physical therapy sessions. We can set up a regular schedule to ensure you always have reliable transportation when you need it.

We value your feedback and are committed to continually improving our services. If you have any comments, suggestions, or concerns, please contact us directly by phone or email. We take all feedback seriously and will work to resolve any issues promptly.

For more information about our services or to receive a personalized quote, please contact us at [

732-621-6573

], [

SSMedicalservices
@gmail.com

], or visit our website at [

SSMedicalservices
.com

]. Our team is here to answer any questions and assist with your transportation needs.

Feel free to customize any of these FAQs to better suit the specific details of S&S Medical Services.

“The care provided by SS Medical Services was beyond our expectations. Their team made a challenging time more manageable.”

Sarah D.

“Compassion, dignity, and support—SS Medical Services truly understands the needs of families facing difficult circumstances.”

James P.

“Grateful for the warmth and expertise. SS Medical Services made a significant difference for our loved one and family.”

Emily M.

Testimonials

Explore what families are saying about their experience with SS Medical Services. Read heartfelt testimonials that reflect the compassionate care, comfort, and support we provide during challenging times.